VenuRep

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 26/12/2025

Information We Collect

Personal Information

  • Email address and full name when you create an account
  • Company name and business information for venue owners
  • Profile information you choose to provide
  • Communication preferences and settings

Usage Information

  • Log data including IP address, browser type, and access times
  • Pages visited and features used within our platform
  • Device information and operating system details
  • Booking and appointment data for service functionality

How We Use Your Information

  • Provide and maintain our venue booking services
  • Facilitate communication between sales representatives and venues
  • Send important notifications about bookings and account updates
  • Improve our platform based on usage analytics (with your consent)
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and resolve disputes

Confidentiality & Venue Manager Contact Details

Venue manager names and contact details are treated as confidential information. They are only visible to:

  • Authenticated venue owners for their own venues
  • Authenticated paying sales representatives and companies with an active subscription who also hold a confirmed booking with the venue

This limited sharing is disclosed here and in our terms. Venue managers acknowledge and approve this controlled visibility to paying companies and sales reps for the purpose of facilitating confirmed meetings. We do not sell personal contact details and we prohibit unauthorized scraping or marketing use outside the scope of confirmed bookings.

Data Security & Storage

Security Measures

  • End-to-end encryption for all data transmission
  • Secure database storage with regular backups
  • Multi-factor authentication for account protection
  • Regular security audits and vulnerability assessments
  • Limited access controls for our team members

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account data is deleted within 30 days of account closure, unless required for legal or regulatory purposes.

Cookie Policy

We use cookies to improve your experience. Types of cookies we use include:

Necessary Cookies
Essential for platform functionality and security
Analytics Cookies
Help us improve user experience (optional)
Functional Cookies
Enable enhanced features and personalization
Marketing Cookies
Show relevant advertisements (optional)

Your Rights & Choices

GDPR Rights (EU Users)

  • Right to access your personal data
  • Right to rectify inaccurate information
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

CCPA Rights (CA Residents)

  • Right to know what data we collect
  • Right to delete personal information
  • Right to opt-out of data sales
  • Right to non-discrimination
  • Right to request data categories

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: privacy@venurep.com

Phone: +1 (555) 123-4567

We will respond to your request within 30 days as required by applicable privacy laws.